We’re here when you need us… And even when you don’t.
Let’s face it, office equipment malfunctions can easily ruin a productive workday. GDP Technologies understands the importance of preventing these problems and, if they occur, we ensure that our customers are up and running ASAP.
Trained, local Customer Care Center Advocates resolve issues over the phone, often resulting in immediate resolution.
Preventative maintenance provided by our service technicians helps your machines improve their up time.
Experienced technicians undergo extensive in-house training as well as factory training and certification.
Live remote technical support with ‘Go to Assist’ – this tool allows a member of our support team to view your computer desktop and share control of your mouse and keyboard to get you on your way to a solution.
Xerox Knowledge base an online Xerox product self-help troubleshooting resource.